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There may be times where your cholesterol results are not available on our website. Usually it is
because the test results have not yet been processed. On average it takes 48 hours for cholesterol
results to be available on our website. This can be longer depending on when your donation was
given, such as around holidays.
Just like with any technology, our online cholesterol results system may experience temporary
issues. These issues are usually resolved fairly quickly but some can take longer than expected
So that The Blood Center can provide the best possible service to its donors, we have provided a
form below that you can use to request assistance with the cholesterol checking program on our
website. All messages sent using this form are checked regularly and someone will contact you
regarding your specific concern. All information entered into this page is secure and is protected
by industry-standard encryption.